Accessibility Statement
Last updated: [REVIEW: insert update date]
Doug Betz Real Estate & Lending is committed to making our website and services accessible to everyone, including people with disabilities. We believe that everyone deserves equal access to housing-related information, and we work to make our digital presence as inclusive as possible.
Our Commitment
We are working to bring our website into conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the standard widely recognized for digital accessibility. Our ongoing efforts include:
- Providing meaningful alternative text for images
- Ensuring color contrast meets accessibility standards
- Designing forms and interactive elements that work with keyboards and assistive technologies
- Using semantic HTML to support screen readers
- Providing clear and consistent navigation across pages
- Periodically reviewing our content for plain-language clarity
Equal Housing Opportunity
Our commitment to accessibility is part of our broader commitment to fair housing. We do not discriminate on the basis of disability or any other protected category, and we make every reasonable effort to accommodate clients with accessibility needs throughout the home-buying, selling, and lending process.
Limitations and Ongoing Improvements
Despite our efforts to ensure accessibility, some content on our website may not yet be fully accessible. We are continually identifying and addressing issues. Third-party content embedded on our site (such as videos, maps, and external tools) may have accessibility limitations outside our direct control.
Need Help or Want to Report an Issue?
If you experience any difficulty accessing content on our website, or if you need information from our site provided in an alternative format, please contact us. We will work to provide the information you need or assist you with the requested service in another way.
Doug Betz Real Estate & Lending30211 Avenida de las Banderas, Suite 200
Rancho Santa Margarita, CA 92688
Phone: (949) 315-9058
Email: [email protected]
When contacting us about an accessibility issue, please include:
- The page URL where you encountered the issue
- A description of the problem
- The assistive technology or browser you were using, if applicable
- How we can best contact you with a response
We will respond as promptly as we are able and work with you to address the issue.
Formal Complaints
We aim to resolve any accessibility concerns informally and quickly. If you are not satisfied with our response, you may file a complaint with the U.S. Department of Housing and Urban Development (HUD), which enforces fair-housing laws including those related to disability accommodations.
Disclaimer: This Accessibility Statement is a starting template and represents a good-faith commitment to accessibility. It does not constitute a guarantee of WCAG conformance. Before publishing, please review the statement against the actual current state of the website, and consider an accessibility audit to identify and prioritize remediation work.